FESCO Helpline

Welcome to the FESCO Helpline, your comprehensive resource for navigating all your electricity-related needs in Faisalabad.

We understand the importance of a reliable power supply, and our goal is to empower you with the knowledge and tools to manage your FESCO account seamlessly.

Image representing FESCO Helpline, featuring a visual depiction related to Faisalabad Electric Supply Company customer support and assistance.

Whether you’re a domestic consumer, industrial user, or commercial establishment, our dedicated team is here to assist you with:

1. Bill Inquiries and Payments:

    • Check your latest bill details and download duplicate copies conveniently.
    • Understand bill components and address any discrepancies.
    • Explore various payment options, including online channels and designated collection points.
    • Learn about installment plans and financial assistance programs.

2. Connection and Meter Services:

    • Apply for a new electricity connection or request meter relocation.
    • Report meter malfunctions or suspected tampering.
    • Schedule meter reading verification for accurate billing.
    • Understand load management best practices to optimize consumption.

3. Power Outages and Faults:

    • Report power outages in your area promptly through our helpline or online portal.
    • Track outage restoration progress and receive real-time updates.
    • Get tips on staying prepared for power interruptions.
    • Understand FESCO’s maintenance schedule and planned outages.

4. Additional Services:

    • Access online portals for bill viewing, meter reading submission, and complaint registration.
    • Stay informed about the latest news, tariffs, and safety regulations from FESCO.
    • Download important forms and applications for various services.
    • Learn about energy-saving initiatives and conservation practices.

Contacting Us:

We’re available 24/7 to answer your questions and address your concerns. Reach out to us through the following channels:

  • Helpline: Dial 118 or 0800-66554 (toll-free) for immediate assistance.
  • Website: Visit for online services and information.
  • FESCO Office: Locate your nearest FESCO office for in-person assistance.
  • Social Media: Follow us on Facebook and Twitter for news updates and service reminders.

FESCO Helpline – Your Reliable Partner in Power

At FESCO, we’re committed to providing efficient, transparent, and customer-centric services. We believe in empowering our customers with the knowledge and tools they need to manage their electricity usage effectively. By utilizing our resources and services, you can ensure a seamless and hassle-free experience with FESCO.