IESCO Bill Online August 2024

The Islamabad Electric Supply Company (IESCO) offers an online service that allows customers to check, download, and pay their electricity bills without leaving the comfort of their homes. To check your IESCO Bill Online you need is your 14-digit reference number or Customer ID, and within a few clicks, you can view your bill without any hassle or cost.


IESCO Bill Checker

 


We cover the steps to access your IESCO bill online, the benefits of doing so, and the various payment methods available.

Why Check Your IESCO Bill Online?

Learn how to check your IESCO electricity bill online for easy access and convenience.

Checking your IESCO bill online offers several benefits:

  1. Convenience: Access your bill anytime, anywhere.
  2. Time-saving: No need to visit physical offices or wait for the mail.
  3. Accessibility: Easily download and print duplicate copies of your bill.
  4. Efficiency: Quickly check your bill history and payment status.

How to Check Your IESCO Bill Online?

A person checking their IESCO bill online on a computer screen.

Step 1: Visit the IESCO Website

Start by visiting the official IESCO website. You can do this by searching for “IESCO bill check” in your preferred web browser.

Step 2: Locate the Bill Section

On the homepage, find the section labeled “IESCO Bill Check” or a similar phrase.

Step 3: Enter Your Reference Number or Customer ID

  • Reference Number: This is a 14-digit number found on your previous bills.
  • Customer ID: A 10-digit number also available on your bill.

Step 4: Submit Your Details

After entering the required information, click on the “Check Bill” button.

Step 5: View Your Bill

Your bill details will appear on the screen, including the billing period, due date, total amount due, and any additional charges.

Step 6: Download or Print Your Bill

For a physical copy, use the print or download options available on the website to generate a PDF of your bill.

How to Find Your Reference Number?

If you are unsure where to find your reference number, follow these steps:

  1. Top of the Bill: Check the top section near your name and address.
  2. Details Section: Look in the bill details section where it might be prominently displayed.
  3. Barcodes/QR Codes: Use a barcode scanner app to decode any barcodes or QR codes that may contain your reference number.
  4. Customer Service: Contact IESCO customer service if you still cannot find your reference number.

How to Check IESCO Bill Without a Reference Number?

Check IESCO bill online without reference number guide

1. Using Your Consumer ID

One of the most straightforward methods is using your Consumer ID, which is usually available on any previous bill. Here’s how you can do it:

  1. Visit the IESCO Official Website: Go to the official IESCO website.
  2. Find the Bill Inquiry Section: Navigate to the ‘Bill Inquiry’ section on the homepage.
  3. Enter Your Consumer ID: Input your Consumer ID in the designated field.
  4. Submit and View Bill: Click on the ‘Submit’ button to view your latest bill.

2. Contacting IESCO Customer Support

If you can’t access your Consumer ID, contacting IESCO customer support is a reliable option. Follow these steps:

  1. Call IESCO Helpline: Dial the IESCO customer support helpline number provided on their website.
  2. Provide Necessary Information: Be ready to provide details such as your name, address, and possibly your CNIC number for verification purposes.
  3. Request Bill Information: Ask the representative for your bill details, explaining that you do not have your reference number.

3. Visiting a Nearby IESCO Office

For a more personal approach, visiting your nearest IESCO office can help you retrieve your bill details. Here’s what to do:

  1. Locate the Nearest Office: Use the IESCO website or a quick online search to find the nearest IESCO office.
  2. Bring Identification: Carry a valid ID (like your CNIC) and any old bills if available.
  3. Request Assistance: Speak to a customer service representative to help you find your bill without a reference number.

4. Checking Through SMS Service

IESCO also provides a convenient SMS service to check your bill. If you have registered your mobile number with IESCO, follow these steps:

  1. Compose a New SMS: Open the messaging app on your phone.
  2. Enter the Required Information: Type in your Consumer ID or other requested details.
  3. Send to IESCO’s SMS Service Number: Send the SMS to the designated IESCO service number available on their website.
  4. Receive Bill Information: Wait for a reply containing your bill details.

How to pay IESCO Bill Online?

Guide on paying your IESCO electricity bill online.

IESCO provides multiple convenient payment options:

1. Online Banking

Most banks offer online banking services where you can pay your IESCO bill. Simply log into your online banking account, navigate to the bill payment section, and enter your IESCO details.

2. ATM Payments

Use your bank’s ATM to pay your bill. Select the bill payment option, enter your IESCO reference number, and complete the transaction.

3. Mobile Banking

Pay your bill through your bank’s mobile app or USSD service. Enter your bill details and follow the prompts to complete the payment securely.

4. Payment Centers

Designated payment centers are available for those who prefer to pay in person. Locate your nearest payment center through the IESCO website or customer service.

IESCO Bill Charges

Your IESCO bill includes various taxes and charges, such as:

  • Electricity Duty: A percentage of the electricity bill imposed by the government.
  • Income Tax: Applicable based on consumption levels.
  • Fuel Adjustment Charges: Charges that fluctuate based on fuel prices.
  • Meter Rent: Covers the cost of maintaining and reading your meter.
  • Late Payment Charges: Added if you do not pay your bill by the due date.

Areas Served by IESCO

IESCO caters to multiple districts including:

  1. Islamabad
  2. Rawalpindi
  3. Jhelum
  4. Chakwal
  5. Attock

Peak Hours for Electricity Usage

Knowing peak hours can help manage your electricity usage and reduce costs:

  • December to February: 5 PM to 9 PM
  • March to May: 6 PM to 10 PM
  • June to August: 7 PM to 11 PM
  • September to November: 6 PM to 10 PM

IESCO Customer Care Information

For any assistance, IESCO customer care is available 24/7:

  • Helpline Number: 051-9252937
  • SMS Complaint Number: 8118
  • Email: ccmc@iesco.com.pk
  • Head Office: Islamabad Electricity Supply Company, 4 Street 40, G-7/4 Islamabad

FAQs

How do I check my IESCO bill online?

Visit the IESCO website, enter your 14-digit reference number or 10-digit customer ID, and view your bill.

How can I download a duplicate IESCO bill?

Go to the IESCO website, enter your reference number or account ID, and download a duplicate bill from the consumer bill section.

What should I do if I can’t find my reference number?

Check the top section of your bill, the bill details section, or contact IESCO customer service for assistance.

What are the payment options for IESCO bills?

You can pay your IESCO bill through bank branches, ATMs, mobile banking, or designated payment centers.

What are the peak hours for IESCO in 2024?

The peak hours vary by month: December to February (5 PM to 9 PM), March to May (6 PM to 10 PM), June to August (7 PM to 11 PM), and September to November (6 PM to 10 PM).

What additional charges might appear on my IESCO bill?

Additional charges could include electricity duty, income tax, fuel adjustment charges, meter rent, and late payment charges.

Conclusion

Managing your IESCO bill online is a straightforward and convenient process. By following the steps outlined in this guide, you can easily check, download, and pay your electricity bills from anywhere. Utilizing these online services not only saves time but also ensures you have access to your billing information at all times. For any further assistance, IESCO’s customer service is always ready to help.